SPICED PUMPKIN AND VANILLA-Fragrance Oil

Embrace the warmth and coziness of autumn with Spiced Pumpkin Fragrance Oil, a scent that perfectly captures the essence of the fall season. This fragrance oil combines the rich aroma of ripe pumpkins with a blend of spices, creating a comforting and inviting atmosphere that evokes memories of pumpkin patches and holiday baking.

In selling these products to customers, no warranty is expressed or implied. The customer assumes all responsibility for the testing and compatibility of these products with their own products. Sun Kissed Fragrance (SKF) does not offer finished products. What we do offer are custom fragrances through duplications, creations, or modifications sourced from our suppliers for use in finished products.

Product names, brands, and other trademarks or trade names featured or referred to within SKF are the property of their respective holders. These holders are not affiliated with SKF, our products, our website, nor do they sponsor or endorse our materials. The use of these trademarks or trade names in no way indicates any relationship between SKF and the holders and is used only for descriptive identification to convey the fragrance being purchased. Every effort has been made to properly identify and attribute trademarks or trade names to their respective owners wherever possible and/or practical.

Visit our blog for additional information on Net Weight vs Net Volume.

Understanding the Difference Between Net Weight and Net Volume: Why We Sell by Net Weight

Processing:

Orders placed before 12 PM EST Monday through Friday are processed on the same day. Orders placed after 12 PM EST, or on weekends and holidays, will be processed on the next business day. Our goal is to process every order within 24-48 hours.

Please note that during peak shipping times, processing times may be longer. For updates on processing or shipping delays, please refer to the announcement bar on our website.

Shipping:

Shipping times vary depending on your location and the shipping method selected at checkout. Generally, you can expect the following delivery times:

Standard Shipping: 3-4 business days

Expedited Shipping: 2-3 business days

Overnight Shipping: 1 business day

Please note that these are estimated delivery times and may vary due to factors such as carrier delays, weather conditions, and peak shipping periods. For the most accurate delivery estimates, refer to the tracking information provided with your order confirmation.

Shipping Costs:

Shipping costs are calculated based on several factors, including the weight and dimensions of your order, the shipping method selected, and the destination address. During the checkout process, the total shipping cost will be automatically calculated and displayed for your review before you complete your purchase.

Key factors influencing shipping costs include:

Order Weight and Size: Heavier and larger packages typically incur higher shipping costs.

Shipping Method: Expedited and overnight shipping options are more expensive than standard shipping.

Destination: Shipping rates vary depending on the delivery location.

No Added Fees: Shipping rates are what we pay to ship your order. We do not add handling fees, box fees, or any other fees.

For the most accurate shipping rates, please proceed to the checkout page where the costs will be detailed based on your specific order and chosen delivery options.

Returns:

At Sun Kissed Fragrance, we understand that sometimes returns are necessary, and we are here to make the process as smooth as possible for you.

We gladly accept returns of fragrance oils with an unbroken, original seal within 30 days of the original purchase date. If the original seal has been removed, or the product has been opened, the fragrance oil is no longer eligible for return.

For returns not resulting from an error on our part, a Return Merchandise Authorization (RMA) number is required, and return shipping costs will need to be covered by the customer.

If you have any specific questions or need assistance with your return, our Customer Support team is here to help. Please do not hesitate to reach out to us for guidance and support. 

Damages:

If your order arrives damaged or leaking, we apologize for any inconvenience caused. Please follow these steps:

Document the Damage: Take two clear photos - one of the damaged or leaking product(s) and another of the shipping box it arrived in. This documentation will help expedite your claim.

Contact Us Immediately: Notify our Customer Service team within 48 hours of delivery. You can reach us via email at Support@sunkissedfragraces.com or through our website's contact form. Please include your order number and details of the damage in your message.

Keep the Items: Do not dispose of the damaged or leaking items and packaging. We may need them for verification purposes or for return instructions.

Our team will promptly assist you in resolving the issue and arranging for a replacement or refund as necessary.

Thank you for your cooperation. We are committed to ensuring your satisfaction with our products and services.

Exchanges:

We do not offer exchanges.

Refunds

We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 3 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too. 
If more than 15 business days have passed since we’ve approved your return, please contact us at Support@sunkissedfragraces.com